Privacy Policy – Praja.lk

Last Updated: March 15, 2025

This Privacy Policy describes how we collects, uses, and shares information about you when you use our website www.praja.lk and our related services collectively.

1. Information We Collect

We collect information about you in the following ways:

  • Information You Provide Directly:
    • Account Information: When you create an account, we collect your name, email address, password, and any other information you provide.
    • Order Information: When you place an order, we collect your billing address, shipping address, payment information, and details of the books you purchase.
    • Communication Information: When you contact us with questions or feedback, we collect your name, email address, and the content of your communication.
    • Reviews and Ratings: If you leave reviews or ratings on our site, that information is collected and stored.
    • Newsletter Sign-ups: If you sign up for our newsletter, we collect your email address.
  • Information We Collect Automatically:
    • Log Information: We automatically collect log information, including your IP address, browser type, operating system, access times, and pages viewed.
    • Device Information: We collect information about the device you use to access our Services, including the device model, operating system, and unique device identifiers.   
    • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that help us improve our Services and personalize your experience. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).   
    • Analytics Information: We use third-party analytics tools to collect information about how you use our Services. This information helps us understand user behavior and improve our Services.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Maintain Our Services: To process your orders, manage your account, and provide customer support.
  • To Personalize Your Experience: To recommend books and other products that may be of interest to you.
  • To Communicate with You: To send you order confirmations, shipping updates, newsletters, and other information about our Services.
  • To Improve Our Services: To analyze user behavior and improve the functionality and design of our Site.
  • To Prevent Fraud and Protect Our Business: To detect and prevent fraud, protect our rights and property, and comply with legal obligations.
  • Marketing: To send you promotional emails about new arrivals, sales, and other offers. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the emails.

3. Sharing Your Information

We may share your information with the following third parties:

  • Service Providers: We share your information with third-party service providers who help us operate our Services, such as payment processors, shipping companies, and analytics providers.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.   
  • Legal Compliance: We may disclose your information if required by law or to comply with a legal obligation, such as a subpoena or court order.   
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring company.   
  • With Your Consent: We may share your information with third parties with your consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.   

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, or as required by law.   

6. Your Rights

You have the following rights regarding your information:

  • Access: You have the right to access the information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your information.
  • Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions in the emails.
  • Cookies: You can control cookies through your browser settings.

7. Children’s Privacy

Our Services are not intended for children under the age of [Age]. We do not knowingly collect personal information from children under [Age]. If we become aware that we have collected personal information from a child under [Age], we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.   

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:   

Email: [email protected]

Address: 88/5B, Cyril Janz Mw, Panadura

Telephone: +94-771-734470